I was contacted to see if I would do a review of the Safeway home delivery service, and I agreed. Shopping the site was very easy, if you sign up online you will automatically receive the club card prices, which is nice. Here are some of my thoughts on the delivery service from Safeway.com
Meats & Produce
I made sure to order some fruit and meat so I could see how they did at picking out these items. The fruit was perfect, the bananas were just how I like them, still a little green and not overripe. The meat was great too, the sell by date was 3 days away, so I know the meat I received was fresh. There was one thing that was different than I thought, I ordered (3) 1 lb meat selections, I was hoping for a total of 3 lbs of meat. Instead, I received (3) 1.7 lbs of meat, which means I ended up with 5 lbs of meat instead of 3. They focused on the number of packages instead of total pounds. Now that I know how it work, I am sure if I just leave a memo on my order, I can make sure I get the correct amount.
Pricing
The prices online are similar to those you would find in the store. If you plan on ordering something that is on sale you will need to make sure that it is delivered before the sale prices end. If there is a sale price you will always see “offer valid for deliveries on or before” and then the expiration date. The good news is that if you pick a delivery date after the sale ends, the checkout system will notify you, and ask you if you still want to order those items. I made the mistake of adding a few items to my cart that were only valid for the weekend, so I was able to remove them from my cart so I wasn’t charged a higher price.
Delivery
They have a lot of different options when it comes to delivery time, I was able to choose a 2 hour window of noon – 2 pm and my deliver came at 12:20. The delivery driver I had was super friendly, and he went over everything on the receipt for me. He even circled important numbers and told me that if I found any problems I could either call the 1-877 number and they would take care of it for me or if I was headed into a Safeway store, I could bring the item and my receipt and they would be able to do the return or exchange at the store.
My one small complaint
When my order arrived, the raspberries I ordered were in the same bag as the fresh meat I ordered. I don’t know about you, but I don’t really want my fresh fruit and fresh meat touching, even if they are wrapped, I just don’t think it’s a good idea.
Overall Experience
Overall, I would say I was extremely pleased with the entire process, especially the ease of placing my order and the wonderful delivery driver. Honestly, I didn’t really expect anything different, Safeway is always the store where I receive the best customer service, even when I use coupons. The cashiers usually cheer me on and congratulate me on my savings. You’ve got to love that!
Since I am a frugal shopper, I am not certain I would use the home delivery on a regular basis mainly because you can’t use manufacturers coupons, but I am open to using it now and then when life gets busy and I don’t have time to get to the store. I wouldn’t hesitate using it again, especially if there is a discount code. Speaking of discount codes – I have one for you if you would like to give them a try!
If you would like to give Safeway.com a try, you can get FREE shipping and $7.00 off your order by using the code THRIVE at checkout. There is a $50 minimum purchase in order to receive the discount, which I think is a great deal, because all of the offers I have seen before usually require a $100 minimum purchase (I don’t usually spend that much all in one trip!)
I was provided with 2 Safeway gift cards in exchange for my thoughts on the Safeway home delivery service. The opinions I have shared are my own.













{ 2 comments… read them below or add one }
Fun! I’ve been wanting to try that. It would be a great time to do it when you want to buy a bunch of meat or something else you don’t have a lot of coupons for, just sale prices. With small children, I’m pretty sure it would be worth an extra few dollars to not have to drag them to the store!!
Very cool, Christy. Thanks for your honesty about the whole delivery experience. May try this soon.